Terms of Service

Last updated: 9 February 2026

These Terms of Service (“Terms”) govern your access to and use of www.kybelestudio.com and any purchases made from Kybele Studio.

By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree, please do not use this website.


Company Information

Legal entity: OZEL SARL-S
Trading name: Kybele Studio
Registered address: 1 Rue Comte Joseph de Ferraris, L-1518 Luxembourg
Email: hello@kybelestudio.com

Kybele Studio operates its online store using Shopify.


Use of the Website

You agree to use this website only for lawful purposes.

You must not:

• misuse or interfere with the website
• attempt unauthorized access to our systems
• use the site for fraudulent or illegal activities
• copy or exploit content without permission

We reserve the right to suspend or refuse service if misuse or suspicious activity is detected.


Products

Kybele Studio designs and sells handcrafted jewelry produced in small batches.

Because many pieces use natural gemstones, pearls, and handmade techniques:

• slight variations in color, shape, or texture may occur
• each piece may differ slightly from product photos

These natural variations are not considered defects.


Pricing

All prices are listed in EUR unless otherwise stated.

Prices may change at any time without notice.

Shipping costs, duties, and taxes (if applicable) are calculated separately at checkout.

In case of pricing errors, we reserve the right to cancel or correct the order.


Orders & Payment

Orders are confirmed only after successful payment authorization.

Payments are securely processed through our payment providers. Kybele Studio does not store credit card details.

We reserve the right to:

• refuse or cancel orders
• limit quantities
• cancel orders suspected of fraud or unauthorized resale

If an order is cancelled after payment, a full refund will be issued.


Shipping & Delivery

Shipping times and costs are described in our Shipping Policy.

Delivery timeframes are estimates and may vary due to carrier or customs delays.

Kybele Studio is not liable for delays outside our control once an order has been handed to the shipping provider.


Returns & Refunds

Returns are handled according to our Shipping & Returns Policy.

Items must be returned unused and in original condition.

Due to hygiene and safety reasons, earrings are not eligible for return or exchange once delivered, unless defective or incorrect.


Intellectual Property

All content on this website, including but not limited to:

• product designs
• images
• logos
• text
• graphics
• branding

is the exclusive property of Kybele Studio.

No content may be copied, reproduced, or used without prior written permission.


Limitation of Liability

To the fullest extent permitted by law, Kybele Studio shall not be liable for:

• indirect or consequential damages
• loss of profits or business
• delays caused by third-party carriers
• misuse of products

Our total liability shall not exceed the value of the purchased product.

Nothing in these Terms excludes liability where exclusion is not permitted by law.


Privacy

Your personal data is processed according to our Privacy Policy.

By using this website, you consent to such processing.


Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, pandemics, supply chain disruptions, or government actions.


Changes to These Terms

We may update these Terms from time to time.

The latest version will always be published on this page. Continued use of the website constitutes acceptance of any changes.


Governing Law

These Terms are governed by and interpreted in accordance with the laws of Luxembourg.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Luxembourg.


Contact

For any questions regarding these Terms, please contact:

hello@kybelestudio.com