Privacy Policy
Kybele Studio – OZEL SARL-S
Last updated: 9 February 2026
Kybele Studio (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.kybelestudio.com, place an order, or interact with our brand.
We process all personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Luxembourg data protection laws.
Data Controller
Legal entity: OZEL SARL-S
Trading name: Kybele Studio
Address: 1 Rue Comte Joseph de Ferraris, L-1518 Luxembourg
Email: hello@kybelestudio.com
Kybele Studio is the data controller responsible for your personal data.
Personal Data We Collect
When you use our website or make a purchase, we may collect:
Identity information
Name and surname
Contact information
Email address, phone number, billing and shipping address
Order information
Products purchased, order history, invoices, and transaction details
Payment information
Processed securely through our payment providers. We do not store credit card details.
Technical information
IP address, browser type, device information, cookies, and website usage data
Marketing information
Newsletter subscriptions, campaign interactions, and advertising engagement
How We Use Your Data
We use your personal data to:
• process and deliver your orders
• manage payments and invoices
• provide customer service and handle returns
• improve our website and shopping experience
• protect against fraud and security risks
• send marketing emails or promotions (only with your consent)
• comply with legal and tax obligations
Legal Bases for Processing
Under GDPR, we rely on:
• performance of a contract (order fulfillment)
• legal obligations (tax and accounting requirements)
• legitimate business interests (security, analytics, service improvement)
• your consent (marketing communications)
You may withdraw your consent at any time.
Email Marketing
If you subscribe to our newsletter or give consent during checkout, we may send you updates, collections, and promotions using Shopify Email tools.
You can unsubscribe at any time by clicking the unsubscribe link in any email.
Sharing Your Data
We only share personal data with trusted service providers necessary to operate our business, including:
• Shopify for website hosting and store infrastructure
• payment processors such as Stripe, Shopify Payments, or PayPal
• shipping and logistics partners
• Meta Platforms for advertising and remarketing services
• Google for analytics and advertising services
• professional advisors or authorities when legally required
These providers process personal data only on our instructions and under confidentiality agreements.
International Transfers
Some of our service providers may operate outside the European Economic Area.
When personal data is transferred internationally, we ensure appropriate safeguards such as Standard Contractual Clauses or other legally approved mechanisms.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
• ensure website functionality
• remember your preferences
• analyse website traffic
• measure advertising performance
• provide personalised ads
You can manage cookies through your browser settings at any time.
Data Retention
We keep personal data only as long as necessary:
• order and invoice records: up to 10 years for tax compliance
• marketing data: until you unsubscribe or withdraw consent
• analytics data: limited retention period
• customer service records: as reasonably necessary
After this period, data is securely deleted or anonymised.
Security
We implement appropriate technical and organisational measures to protect your personal data, including encrypted connections, secure hosting environments, and restricted access controls.
Your Rights
Under GDPR, you have the right to:
• access your personal data
• correct inaccurate information
• request deletion
• restrict processing
• object to marketing
• withdraw consent at any time
• request data portability
• lodge a complaint with a supervisory authority
To exercise your rights, please contact: hello@kybelestudio.com
Children
Our website is not intended for children under 16. We do not knowingly collect personal data from children.
Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact
Kybele Studio
OZEL SARL-S
1 Rue Comte Joseph de Ferraris, L-1518 Luxembourg
hello@kybelestudio.com