FAQ

FAQ

How long does my order take to ship?
Orders are usually prepared within 1–3 business days.

Do you ship internationally?
Yes, we ship worldwide.

Can I return my item?
Yes. Items can be returned unused and in original condition within the return period stated in our Returns Policy.

Will my jewelry look exactly like the photos?
Because we use natural gemstones and pearls, small differences in color or shape may occur.

How can I track my order?
You will receive a tracking link by email once your order ships.

Do you offer gift packaging?
All orders are carefully packaged and ready for gifting.

How can I contact you?
Email us anytime at hello@kybelestudio.com